Cookies and Similar Tracking Technologies
When you visit www.astrata.co, we and the service providers listed below use cookies, pixels, scripts and similar technologies. A cookie is a small text file stored in your browser. These technologies collect information such as your IP address, browser and device type, pages viewed, time spent on pages, scroll activity, the website that referred you, and the date and time of your visit.
How we use this information
- To operate and secure the website, including protecting forms from spam and automated abuse.
- To understand how visitors use the website so we can improve its content and usability.
- To understand interest in our products and follow up with people who contact us.
If you submit a form on our website (for example, to request a demo or contact us), the information you provide, such as your name, email address, organization and message, is stored in our customer relationship management system, HubSpot. HubSpot may associate that information with your previous visits to our website that were recorded by its cookie, so we can understand which content was relevant to you.
Technologies we use
|
Provider |
Purpose |
Cookies |
Lifetime |
More information |
|---|---|---|---|---|
|
Google Analytics 4, loaded through Google Tag Manager |
Website analytics |
|
Up to 13 months |
|
|
HubSpot |
Website analytics, form capture, marketing follow-up |
|
Session to 6 months |
|
|
Cloudflare (on HubSpot services) |
Bot detection; strictly necessary |
|
30 minutes |
|
|
Google reCAPTCHA |
Protects our contact form from spam |
Set by Google during verification |
Varies |
|
|
YouTube (embedded videos) |
Plays videos on some pages; YouTube may set its own cookies, including advertising cookies |
|
Session to 6 months |
|
|
Adobe Fonts, Font Awesome, Google Fonts |
Display fonts and icons; these providers receive your IP address and the page URL |
None |
Not applicable |
Some pages link to press releases hosted by newswire services, which may count clicks on those links under their own privacy policies.
Sharing
We do not sell personal information collected through our website. We share website data only with the service providers above, who process it to provide their services to us. We do not currently place third-party advertising pixels on our website.
Your choices
- Browser settings. Most browsers let you block or delete cookies. Blocking cookies may affect how some features work, such as embedded videos.
- Google Analytics. You can opt out using the Google Analytics Opt-out Browser Add-on.
- Cookie settings. You can change your preferences at any time using the Cookie Settings.
Our applications. This section describes our public website. Astrata software applications used by customers are governed by the agreements with those customers and do not use the marketing and analytics technologies listed here.
Security
We maintain reasonable administrative, technical, and physical security measures intended to protect against loss, misuse, or improper access, disclosure, alteration, or destruction of personal information.
While we use reasonable measures to secure our websites and apps, you should take appropriate precautions to protect personal and confidential information, and to use your devices/apps in a secure and responsible manner. Astrata is not responsible for the security of your devices, and expects that you will configure them in a secure and responsible manner.
We will provide a secure transmission method for you to send us your personal information. While such secure transmission methods provide reasonable protections against unauthorized access, if you have concerns regarding the transmission of sensitive information, you should consider using nonelectronic communication methods or not submitting your information at all. Astrata cannot guarantee that any information you submit to Astrata is secure, nor can we guarantee the performance or adequacy of any security measure we use.
Children’s Privacy
Astrata is committed to protecting the privacy of children. Astrata’s websites and apps are not intended or designed to attract children under the age of 13. We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our websites are directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us using our contact form. If we learn that we have collected any personal information from children under 13 years old, we will promptly take steps to delete such information.
Changes to this Privacy Policy
This Privacy Policy is subject to change at any time at Astrata’s sole discretion. Any changes made are effective upon posting. It is your responsibility to review this Privacy Policy each time you access an Astrata website or app, because you will be bound by any changes made.
Questions
If you have questions about our privacy practices, you may contact us:
Effective Date
The effective date of this Privacy Policy is March 10, 2021. Last Updated: October 20th 2026