Astrata is a diverse, interdisciplinary, and fun in-person and virtual workplace. We are scientists, nurses, linguists, analysts, designers, engineers, and salespeople on a mission to deliver outstanding value to our customers, and the highest quality healthcare to our fellow humans. We believe happy and healthy employees are productive, innovative employees. Come join us, and help build an amazing team and company culture.
Astrata’s Cultural Values
Make an Impact: We demonstrate, measure, understand, and constantly improve the value of our work for our clients and our industry.
Create Community: We support and collaborate with each other and our stakeholders in reaching our highest potential. We treat customers like family.
Be Stable & Fast: We build strong, stable technological systems that are flexible enough to quickly adapt and provide value wherever it’s needed.
Embrace the Unknown: We are curious and resilient in the face of ambiguity and rapid change.
Astrata’s benefits package includes:
- Competitive salary and equity
- Medical, dental, and vision insurance
- Four weeks paid time off per year, plus 7 paid company holidays
- 401k matching program
- Remote work available for some roles
Senior Customer Experience Manager
“The goal of Astrata’s Customer Experience team is to deliver an exceptional customer experience, driving adoption of our transformational products in the healthcare industry. As leader of the customer experience team, you will play a central role in building this healthcare startup company. The focus of this position will be to develop every aspect of our customer engagement model and customer experience, including the development of our customer experience team….”