Our year-round team spends most of their time closing hits, and very little time abstracting charts that cannot be closed.

Our data analytics tells us where our abstraction review is likely to have the most impact on our measure rates.

We can close most or all open gaps during the off-season, across all hybrid measures, for at least several of our lines of business.

Our hybrid sample season is a quiet, relaxed tour of primarily true open-gaps, with the knowledge that our rates are already where they need to be based on our off-season work.

We actively identify when our abstractors may be overly risk averse and not accepting all of the gaps they are permitted to close based on the HEDIS specification